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FAQ

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Health Information Q&A

Question: How do I obtain my medical records?
Answer: You must fill out a HIPAA compliant request form and submit it to your physician or the Health Information Department.

Question: How long does it take for my records to be released?
Answer: It can take up to 14 business days.

Question: Does Scarsdale Medical Group charge for my records?
Answer: Yes, we charge for the copying of records. The cost is 75 cents per page.

Question: If I request that my records be directly transferred to a new physician, is there a charge?
Answer: We do not charge for transfer of records to a physician.

 Question: Where do I send my HIPAA form once it is filled out?
Answer: You can send it to your physician’s office. Your physician will forward it to the Health Information Department, or you can mail it to:/p>

Scarsdale Medical Group, LLP
Administrative Office, Suite 302
Attn: Health Information Department
550 Mamaroneck Avenue
Harrison NY, 10528

Question: Can you e-mail my records to me?
Answer: The Health Insurance Portability and Accountability Act (HIPAA) does not allow Scarsdale Medical Group to email any patient records.

Question: Can I e-mail a request to release my medical information?
Answer: Requests for release of medical records MUST be done in writing and mailed or faxed to the physician. The original signature of the patient must be on the release form.

Question: Can I see my records?
Answer: Yes. You can request to review your records with your physician who will be happy to review them with you.

Question: Can I fax a request to Scarsdale Medical Group?
Answer:Yes, you can submit records requests though our secure fax number at (914) 219-1933.

Question: What is the Health Information Department direct dial phone number?
Answer: The Health Information Department can be reached at (914) 723-8100, extension 158.

We establish one medical record for each of our patients. That record includes all pertinent details about your care, including results of imaging and laboratory tests. This record is available to all Scarsdale Medical Group physicians at all times, resulting in greater continuity of care. All medical records are completely confidential and are not used outside of our Group without your permission.



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