On January 1, 2021, Montefiore’s contract with UnitedHealthcare expired, putting Montefiore Hospitals including White Plains Hospital and its physicians at Scarsdale Medical Group and White Plains Hospital Physician Associates (WPHPA) out-of-network, and leaving you without access to the doctors and hospital you know and trust.

Despite Montefiore’s best efforts to negotiate in good faith since July to prevent this from impacting our patients, United has stopped negotiating.
 

Hear from our Providers

     


HERE’S WHAT YOU CAN DO TO KEEP YOUR DOCTOR & HOSPITAL:


  • CALL OUR INSURANCE ADVISORY TEAM AND ASK ABOUT YOUR OPTIONS
    While we are currently out-of-network with UnitedHealthcare, you still may be able to receive care at White Plains Hospital and our physicians’ practices. Call 1-855-KEEPWPH to learn about your options.

  • ASK YOUR EMPLOYER TO SWITCH YOUR HEALTH INSURANCE
    While we are currently out-of-network with UnitedHealthcare, you still may be able to receive care at White Plains Hospital and our physicians’ practices. Call 1-855-KEEPWPH to learn about your options. Ask your HR Manager to provide another insurance option and share how important it is for you to be able to get care from the doctors you trust at White Plains Hospital, White Plains Hospital Physician Associates and Scarsdale Medical Group. You can customize this letter to send to your HR Manager encouraging them to switch.

  • TELL THEM ABOUT OTHER LOCAL COMPANIES MAKING THE SWITCH
    Many employers have already switched to a new insurer to restore their employees’ in-network access to the doctors and hospital they know and trust.  Below are just a few examples of local employers who have changed carriers, or offered a second insurance option to their employees:​

    • Scarsdale School District
    • Mercy College
    • Hyperlink USA
    • Howard Hanna | Rand Realty
    • Active International


  • CALL YOUR ELECTED OFFICIALS
    Let them know how disappointed you are in UnitedHealthcare’s decision to keep the Montefiore Health System out-of-network and urge them to lend their voice.

REMEMBER, you can always use the White Plains Hospital Emergency Department in the event of an emergency – find out the facts here. Additionally, patients who are pregnant or undergoing treatment for a chronic condition can apply for Continuity of Care. Call the customer service number on the back of your United health insurance card to request an application and then call your physician.